Our medical air transport services

We understand your concerns when needing to transport your loved ones. At Skymed Aeromedical we can tailor a solution to suit your particular medical air transport needs. Our medical patient transportation services ensures easy bookings and optimal care to guarantee the best services with a simple and stress-free experience.

The process of a typical medical air transport involves the following:
• The client contacts us to discuss the medical situation of person(s) needing transport, including their current location and destination.
• We enquire about the patient’s condition and needs, including their current and previous health status and the need for medical equipment such as oxygen, or unable to sit up and therefore requiring a stretcher.
• A case manager will suggest the most suitable medical patient transport solution and a quote

Our Skymed Aeromedical team is available 24 hours a day, 7 days a week, 365 days a year. We always are available to discuss any questions, concerns, or details about our range of air ambulance and patient transport solutions.


Melbourne to Hobart

I would like to thank you most sincerely for organising everything in regards to Louise’s transition to Tasmania on Monday. Your assistance was fantastic at a very difficult and challenging time.

Please see message from Louise’s daughter, she asked me to pass onto you:

Can you please pass on my thanks to Robyn. The service we received on Monday was exceptional. From pick up at the Austin to our drop off at Ningana. Louise and I enjoyed it

Sydney to Mumbai

Hi Julie,Robyn

Please accept our heartfelt thanks for the amazing feat for bringing my mom from Sydney to Mumbai.

You have fulfilled my mom’s wish and determination.

Hope Julie had safe travels back.

Thank you again

Inverell to Adelaide

On 27/10/2017 you flew me from Inverell hospital, NSW, home to Adelaide after my hip prothsesis failed and my hip fractured.
I wish to thank the team members who took such care of me throughout the comfortable flight.
The partial hip replacement which followed has gone well.
Once again, thank you…and a Happy Christmas to all before a great 2018.

Canberra to Mittagong

Hi Robyn
They are setting in well I’m sure there will be ups and downs but so far it’s as expected a wonderful caring place in a beautiful environment and the food quality and wine for dinner is a real hit
Thanks again for you and team, a very key link in the chain.
Kind regards

Coolangatta to Essendon

I would like to thank Tom (pilot) and Ben (RN) for taking such great care of me. I was air lifted from Coolangatta to Essendon on 19/10/17. I wasn’t unwell but my right knee prosthesis had come loose and my knee had dislocated. My husband and i had driven to Byron Bay from Victoria for a holiday. Naturally i couldn’t sit in a car for 3 days and a domestic flight was out of the question. I have severe rheumatoid arthritis. Ben’s care was second to none. Tom did a great job of dealing with the weather as we approached Essendon.
Please pass this “thank you” onto Ben and Tom.


Hi, I just wanted to let you know what a fantastic asset you have in Robyn, your co-ordinator in Sydney. She helped my family last week, by organising and co-ordinating the movement of my Dad from Burpengary QLD to Canberra ACT. Robyn and I had come up with a plan on how to get my Dad calmly to the plane and then on to Canberra (Dad has Alzheimers). Unfortunately that plan didn’t happen due to other people. But when I talked to Robyn, she went into action and came up with another plan which did work. Where everyone else was saying they couldn’t get Dad here, Robyn made it work. Every time I talked to Robyn she was caring and professional. I am so grateful to her as I wouldn’t have my Dad here with me without her help


Yes improving day by day and although I have road to travel I’m sure I’ll be ok in no time. What a fantastic crew they are, all of them, and Kez really lifted my spirits when I was down, she is very special. All I can say is Thank You very much.


I would like to say thank you for all the assistance you have provided to our team in Bega. We have all learnt a lot about the Logistics involved with transferring a patient overseas. So next time we know who to call upon as your services where very professional & I would recommend your company to others if required.


Thank you so much for looking after us. The service you guys deliver is unbelievable. Westmead staff were great too.


While on holiday in Australia my father suffered a stroke, which resulted in significant paralysis. We needed to get him back to Port Elizabeth in South Africa to continue his care and recovery. That was when we found the team at Skymed. Robyn and her team were amazing, they dealt with all the logistical arrangements to get my dad and mom safely back home. I will be forever grateful for their compassionate care during what was an incredibly sad time for our family.

Burpengary QLD to Canberra ACT

I cannot express to you how happy I am with your service. I was kept fully informed of my parents progress, at all stages of their journey. I really appreciated the updates and loved the photos enroute. My parents were so impressed with your nurses that they want to go on holiday and employ them again. As a daughter needing to get my parents transported from interstate, this was the very best option by far. Your prices were the most competitive, your care and concern was heartwarming. My parents felt like royalty, and their trip was such an adventure! I have enjoyed your service so much I have been telling anyone who will listen! I would recommend your service to anyone needing help in transporting the frail or elderly. My very best wishes for the continued success of your business venture

-Burpengary QLD to Canberra ACT

Brisbane to Melbourne

Thank you for a seamless transfer. Your team are heroes!

You will be pleased to know that Walter has settled well and quickly into Elanora.

I have paid the account on Friday.

Keep up the good work,

Regards Gillian

Brisbane to Melbourne

Phuket to Mildura

Hi Robyn, mums doing well at Mildura Hospital, but it will take a lot of rehabilitation to get her mobile again. Thanks to Julie, yourself and the Skymed Team for arranging and coordinating mums safe return to Australia

Adelaide to Sydney

Hi Robyn

They are setting in well I’m sure there will be ups and downs but so far it’s as expected a wonderful caring place in a beautiful environment and the food quality and wine for dinner is a real hit

Thanks again for you and team, a very key link in the chain.

Kind regards


RSL Boulton Clarke facility, Milford Grange in Ipswich, Queensland

Thank you for a seamless transfer. Your team are heroes!

You will be pleased to know that Walter has settled well and quickly into Elanora.

I have paid the account on Friday.

Keep up the good work,

Regards Gillian

Los Angeles,California, USA to Launceston,Tasmania.AUS

The day Doctor Serge and nurse Mafel entered my life a great load was lifted from my shoulders. I had experienced a harrowing couple of weeks after my husbands accident in a strange country where I knew no-one. The moment that they entered everything changed. I immediately felt very comfortable and at ease with them. I had every confidence in them. They virtually took over everything and wouldn’t let me worry about a thing. I feel totally indebted to their kindness, compassion, and their competence in transporting my husband home, I thank them from the bottom of my heart.

Brisbane to Melbourne

My deepest thanks to you and your team in assisting in the transfer of my mother, Margaret from Brisbane to Melbourne back in February, 2020.  The care and support provided from my first telephone call to you and every step of the way was wonderful.  Mafel was so kind with my mother from pick-up in Brisbane, at the airport, during the flight and “drop-off” in Melbourne – very intuitive and caring. The ambulance transport staff in Brisbane and Melbourne – unsung heroes in my eyes – once again their kindness to my mother was exceptional. Robyn, special thanks to you for making this happen – thank you for taking the time to talk whenever I called – thank you for being patient, understanding and supportive.  Love your “we’ll make it happen” attitude!!
Thank you once again for the great service. Best wishes, Christel

Cessnock to Baulkham Hills

Thank you so much for the amazing service that your company provided us,in transporting my very ill dad from a cold hospital bed to a place where he could die with dignity with his family all around him 3 days later.
I have paid this bill with pleasure Kind regards Susan Cessnock to Baulkham Hills

Perth to Sunshine Coast

Many many thanks to you and your team for an absolutely flawless transfer of Beth from Perth to the Sunshine Coast . She is settling in slowly and wishes to thank all concerned.
Best regards Graham  Perth to Sunshine Coast

Aeromedical Society Of Australasia

Hi Robyn,
The cups look terrific. Delegates are really impressed and are using them to fill their water and coffee. A much more sustainable and eco friendly solution. Thanks for supporting the conference. Kate  Aeromedical Society Of Australasia

Townsville,Aus to Texas,USA

I hope this finds you doing well and your family had a wonderful Holiday Season.As I reflect on 2019 and prepare for a new decade, I find you at the top of my list of most memorable people. Your compassion, commitment and determination to our friends during their most desperate time of need was absolutely amazing. We have never experienced this before and I want to thank you again for all you did and for being who you are. Hopefully one day we can meet in person.Joe is doing well and is almost back to 100% and your are a big part of his recovery. What a true blessing to have you in our lives, even if from a remote location.We wish you and your family all the best 2020 and beyond has to offer. Donald Townsville,Aus to Texas,USA

NSW to Victoria

Just letting you know I am slowly but surly settling mum and dad in Victoria going to be a long road ahead but easier when close by to me.
Robyn I would like to thank you for all your assistance in helping me relocate my parents even though it is part of your job. Your assistance in the matter helped the transportation from Bankstown Arette nursing home to Airport and then to East Keilor Holloway nursing seem so smooth and effortless. It was such a weight lifted off my shoulders. The drivers from both ends were fantastic and Greg accompanying us during the whole process was fantastic. He helped so much with mum and dad from start to finnish. Please Thank all the staff that helped out that day and especially Greg for his support through the day, also once again thank you Robyn for taking the pressure of the whole transition.
I will most certainly be recommending the company to friends and family if ever required these services. Vesna


Thank you again for organising this.I have to say that I hope I never have to use the Skymed service again. 🙂 BUT if ever I do or know someone that needs it I won’t be going anywhere else. Customer Service AAA+++.Adam

Brisbane to Cairns

Recently we organised to relocate my step-mother from Brisbane to Cairns. She was relocating to a nursing home in Cairns and unfortunately was unable to travel domestically. Your team provided a door to door service that was efficient, warm and caring. Your attention to detail was exceptional and everything was in place for my step-mum to arrive safely and stress free. I want to personally thank yourself for the warm and caring attitude that you had and can’t thank you enough for the service your company provided. Money well spent. My step-mum is settling in comfortably in her new home. Thank you once again.Brad

Woy Woy to Sunshine Coast

Please accept and convey our thanks to your wonderful team for transporting Rod yesterday.
We spoke with him this morning and he enjoyed the flight above the clouds.Jim
Woy Woy to Sunshine Coast

Sunshine Coast to Melbourne

The flight went well and we arrived safely. I just wanted to thank you for organising everything and particularly for arranging for John and Michael to ferry me to and from the airport. It certainly made my life much easier!Penny
Sunshine Coast to Melbourne

Sydney to Geelong,Melbourne

I wish to thank you and the entire Skymed team for making it possible to bring my Dad home. The support from the very first call I made to you has been wonderful. Your understanding of the stress I was under, and the reassurance I received was fantastic. I had so many hoops to jump through in other areas but this was made so much easier with your advice and assistance.
Dad is settling in well and we are rocking through ISO together and he only has about 4 days before he will join the rest of his new community at BUPA.I can’t recommend Skymed highly enough! you have all made it possible for my father and I to be together, and with the uncertain times we are all in, I have no idea how long it would have been before we would,or if we would ever have, seen each other again.
Regards Linda Campbelltown,Sydney to Geelong,Melbourne


Just wanted to reach out to you and advise how incredibly impressed I was with the service Robyn provided for me over the weekend.
She was able to put me in contact with Roy and Nicola who helped facilitate a very difficult, challenging and time critical patient transport which involved crossing the QLD to NSW Border. Roy and Nicola were incredible and provided service over and beyond.
Words cannot describe how your team impacted so many lives. Truly grateful – you are to be congratulated – you are all true life angels!
Kindest Regards and forever grateful. Clara

Northern Beaches to Narrabri

Thank you everyone!
The transport service was exceptional – with lovely staff and everything running on time and well organised.
Thank you to everyone at Northern Beaches hospital for caring for my mum.
Thank you so much for helping with my mothers last wish – to come home to Narrabri

air transport services

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