Skymed Aeromedical Privacy Collection Notice

Skymed Aeromedical collects personal information (including health information where necessary) to provide and coordinate medical air transport and related services. This information helps us to:

• Arrange safe and effective patient transfers,

• Communicate with healthcare professionals and family members,

• Meet safety, security, and legal requirements,

• Conduct internal training and quality assurance, and

• Improve our services through feedback and operational analysis.

We may collect your information directly from you, your family members, treating doctors, hospitals, or other healthcare providers involved in your care. We may also collect information from service partners, including ambulance providers, airport ground staff, and government or regulatory agencies.

If you choose not to provide certain personal or medical information, we may be unable to deliver the services requested or meet regulatory obligations.

To support your transport and ensure compliance, we may disclose your information to:

• Medical professionals and service providers assisting with your transfer,

• Airlines, ground transport operators, and airport authorities,

• Our trusted business partners and contractors who perform services on our behalf, and

• Government, customs, or regulatory agencies as required by law.

Some of these parties may be located outside Australia, including in the countries involved in your travel arrangements.

For privacy-related questions or concerns, please contact us:

Email: [email protected]
Phone: 1300 759 633